This Privacy Policy explains how Chat2Fit collects, uses, and shares your personal information when you use our products, apps, and services. We take privacy seriously and design our systems to keep your data secure and in your control.
We collect the details you provide when creating an account, such as name, email, and preferred units. During use, we record weigh-ins, check-in responses, and optional context like habits or activity. Technical data such as device type, app version, and approximate region help us keep the service reliable.
Data powers the coaching engine, allows us to surface insights, and keeps safety interventions effective. We analyze aggregated patterns to improve features, personalize nudges, and detect scenarios where additional support is needed. We never sell your personal data.
We process your information to perform the contract you enter into when you sign up, to comply with legal obligations, and to pursue our legitimate interests in providing a safe, continuously improving service. Where consent is required, we will ask for it and honor your choices.
We share information with trusted processors that host our infrastructure, send emails, provide analytics, or offer safety escalation services. Each partner is bound by contractual obligations to safeguard your data. We may disclose information if required by law or to protect the rights and safety of users.
Chat2Fit may store or process data in locations outside your home country. When we transfer personal information, we rely on approved safeguards such as Standard Contractual Clauses and robust security controls to protect your privacy.
We keep your data for as long as you have an active account. After closure, we retain limited records to meet legal, accounting, or safety obligations, then delete or de-identify remaining data. You can request deletion at any time by contacting us.
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data. You can also object to certain uses or request data portability. Reach out to us and we will respond within the timeframe required by applicable law.
We implement encryption in transit and at rest, follow least privilege access controls, monitor for abuse, and regularly test our defenses. While no system is perfect, our goal is to make your information resilient against misuse or unauthorized access.
Chat2Fit is not intended for anyone under 18. We do not knowingly collect personal data from children. If we learn a minor has provided information, we will remove it promptly.
We may revise this Privacy Policy to reflect product or legal changes. We will notify you of significant updates. Questions or requests can be sent to hello@chat2fit.com.
